Computing Services Information Document PC/Windows

General Information

This web page contains instructions for configuring WebDrive on Windows PCs, for use with Rutgers-Camden servers. Although we recommend the use of the latest version of WebDrive, these instructions should work equally well for most previous releases as well. The insecure FTP protocol is no longer supported at Rutgers, so use of SFTP ("SSH File Transfer Protocol", as opposed to the "Secure FTP" option) is required.

WebDrive is a program that serves as a means to transfer files to and from a remote location, such as a Rutgers account storage area. WebDrive allows faculty, staff and students to manage their home directory on clamshell or crabshell, or to publish web pages to clam, crab or www.camden.rutgers.edu from their home or office computer. By installing and configuring WebDrive, your home directory on clam or crab (and/or your web directory on www.camden.rutgers.edu) can be accessed just like any other drive on your PC, such as C:\ drive, D:\ drive or others. It can also replicate the H:\ drive that is available when you log into a public lab computer. Rutgers has a site license for WebDrive, so all that you need to do is download and install the latest version and apply that product registration code.
NOTE: After downloading, you must also copy the Rutgers product registration code for WebDrive, using a valid NetID (andromeda, clam, crab, eden, pegasus, rci username and password). The WebDrive serial number for Rutgers faculty, staff and students is found on a corresponding WebDrive version's page, under the "Details" tab.
The WebDrive serial number changes annually and/or with each version. If you ever have problems retrieving an update without being prompted to pay for it, or are ever unexpectedly prompted to activate or re-activate WebDrive, then be sure to visit one of the WebDrive download pages to copy the relevant serial code and apply it as per steps #3 through #8 of the "Setup" section, below (if the version in use is not listed, you may need to uninstall your current version and then download and install one of the newer versions listed).

Installing WebDrive

  1. First, be sure to uninstall any other install(s)/version(s) of WebDrive. This can be accomplished by accessign the "Control Panel" (via the "Start" menu or otherwise) to select/double-click "Programs and Features".
  2. Launch the WebDrive installer by double-clicking on it.
  3. After loading, the "Welcome" screen will appear. Read the information and then click the Next > button.
  4. The "License Agreement" window should appear next. Read the license and click on the I accept... choice and then the Next > button to continue the installation.
  5. The "Destination Folder" window will appear next. Simply accept the default path by clicking on the Next > button.
  6. The "Ready to Install the Program" window will appear next. Simply click on the Install button.
  7. The WebDrive program will now install, and you may be prompted to reboot your computer once it completes. If so, go ahead and reboot by clicking the Yes button.


  1. If you are using any firewall software, be sure to configure it to allow WebDrive to run (if you have any difficulties using WebDrive, simply contact help@camden.rutgers.edu for additional support).
  2. Launch WebDrive.
  3. If prompted for a type of connection at this point, click the Cancel button and then click the Help / Info icon button.
  4. Click on the License Information option on the left and then the Activate License button (or Reactivate License button) on the right.
  5. In the window that appears, click this next Activate License button. If this button is grayed-out, and you see a Deactivate... button, then the WebDrive license is already activated.
    1. If you are sure that you have the latest serial number applied, you can simply click the Quit button and skip to step #10.
    2. If you need to apply the new latest serial number, click the Deactivate... button, confirm by clicking the Yes button and then the OK button. Next, click the Reactivate License button and continue to the next step.
  6. On the next screen, you must type or paste the serial number from one of the WebDrive download pages, and make sure to remove any blank spaces at the beginning or end. Once you have entered a valid serial code, you will be able to click the Activate button that will appear.
  7. In order to register WebDrive, you will need an active internet connection. Once your PC is connected to the internet, click the Activate button.
  8. If successful, you will see another small window pop-up to report success. Click the OK button.
  9. Click the Finish button.
  10. Click the OK button to close the "Program Settings" window for now.
  11. Click the New icon button and WebDrive will show its lost of connection types from which to choose. Be sure to click on "SFTP" ("SSH File Transfer Protocol, as opposed to the "Secure FTP" option) and then click the Next > button..
  12. Enter the appropriate server name for the "Url / Address" field:
    • Students = clamshell.rutgers.edu
    • Faculty/Staff = crabshell.rutgers.edu
      NOTE: If your Rutgers web pages are on the campus web domain (www.camden.rutgers.edu or one of the *.camden.rutgers.edu virtual hosts), you would enter crabshell.rutgers.edu in this field also. The crabshell connection provides access to both faculty/staff crab home directories and the central campus web domain directories.
  13. Enter the appropriate login information:
    • Username = your personal NetID (all lowercase)
    • Password = your password associated with your NetID
      You can also test the above, using the "Test Connection" button.
  14. Click the Advanced Settings button.
    NOTE: The "Site Name" field will not be editable here at this time, but can be set in a later step...
  15. The Drive Letter entry can be any letter not already or regularly in use (W: is fine as the default, although you could use H: to match the campus computing labs).
  16. Checking one or more of the following boxes is optional:
    • Connect at login/startup - if checked, WebDrive will do just that (prompting for any unsaved credentials).
    • Save Password - if unchecked, WebDrive will prompt for a password at the start of each connection.
    • Always prompt for login credentials - if checked, WebDrive will prompt for both your username and password at the start of each connection.
  17. Click the OK button.
  18. Click the Next > button.
  19. Enter a Site Name for this new connection, such as "Rutgers-Camden" (students may wish to use "Rutgers-Clam" and faculty/staff may wish to use "Rutgers-Crab").
    NOTE: If you do not edit the site name now, you may be unable to do so without deleting and recreating the site later (this bug has been reported).
  20. Confirm the drive letter and whether or not to "Connect at login/startup".
    Clicking the Connect Now button will prompt you for your username and password if you did not enter and save them prior, and then connect you immediately and close the new connection window.
    Otherwise, click the Finish button to go back to the main WebDrive window without connecting (your new site will show in the list). You can then double-click the site in the list to connect to it.
  21. Upon connecting, a window will appear with your home directory open and your account files inside.
  22. To disconnect a WebDrive drive, you should be able to open WebDrive by right-clicking on its icon in the lower right corner of your screen (near your system clock).

  23. Here's a sample screenshot:
    Disconnecting Your WebDrive
  1. After first launch (or a reboot), you should be able to open WebDrive by right-clicking on its icon in the lower right corner of your screen (near your system clock - see screenshot, above).

Home Directory

When connecting with WebDrive, you will be placed in your home directory by default. For personal accounts, you may recognize this as your public lab H:\ drive. However, this may not be desirable for departmental or other non-personal web accounts. For example, if you are connecting to crabshell.rutgers.edu to publish a site to the central web server (*.camden.rutgers.edu) you do not want to accept the home directory default.

WebDrive also allows for setting the starting directory, which may be useful for web publishing. For example, departmental web sites may be found in (under) "/services/WWW" or "/shad/u1" on crabshell.rutgers.edu. Use the following steps to adjust the starting directory:

  1. Open WebDrive, and in the main window click the Site Properties icon button (after selecting the appropriate site from the list below the icon buttons, if necessary).
  2. In the left column, click on SFTP Settings (under the "General Settings" heading).
  3. In the "Root Directory" field, enter the desired starting location, i.e., /services/WWW (or "deeper," into a more specific location).
  4. Click the OK button. Now when you connect, you should be able to connect to www.camden.rutgers.edu and navigate to the directory which contains your web site, and be able to save or copy your web files to the proper location via WebDrive.
Here's a sample screenshot:
Root Directory Settings

In addition, you can have more than one "site" in WebDrive set to the same server and/or to the same drive letter, if you find it helpful for keeping different sites/accounts/locations organized. However, keep in mind that there are limitations:

  • If making more than one connection at a given time, each connection must be set to different drive letters (and there is a limit on the drive letters available).
  • The same drive letter can be used if you make sure to uncheck the Connect at login/startup box for all (or all but one) of the connections using the same drive letter. You will also have to disconnect any connection using a drive letter before connecting with one using that same drive letter.

File Management

After connecting, files can be managed just like any other drive, such as A:\, C:\, D:\ or others. To copy a file from your home directory to your local system, simply drag-and-drop or copy-and-paste (or cut-and-paste) files normally. Files can also be copied from your local system to your remote account the same ways. This new, remote drive letter is also available to other programs when using Open or Save commands in File menus and similar operations.

There may be a lot of directories and files that start with a period (aka, "dot files"), such as .dt or .xresources and others. These are usually hidden and are required by Rutgers systems. PLEASE DO NOT edit, move, rename or delete them, as such changes could damage your account or make it otherwise unusable! If you have any questions about this, please contact HELP via help@camden.rutgers.edu.


WebDrive tries to locally cache files, folders and other information from the server, in an attempt to run more efficiently. While many users have no difficulty with this behavior, some users have reported issues, especially when accessing a shared area, such as a website. If you experience any issues, you may wish to disable the WebDrive cache and force WebDrive to check with the server at all times. WebDrive's cache can be disabled as follows:
  1. Open WebDrive and select a site from your list of sites.
  2. Click on the Site Properties icon button above the site list.
  3. In the left column, click on Basic Cache Settings.
  4. Make sure that the None - download files from server on each access by an application option is selected.
  5. You may also wish to reduce the Cache Limit to 0MB (2000MB is the default).
  6. Repeat this for each site for which you wish to disable the cache feature.

  7. Here's a sample screenshot:
    Cache Options

File Permissions

Although usually only an issue when dealing with web publishing, WebDrive also supports the adjustment of file permissions.

For personal web sites (i.e., using personal clam or crab accounts), Camden Computing Services provides a tool to correctly set web directory permissions:

However, for departmental or other non-personal web publishing, permissions can be adjusted using WebDrive (and/or the web publishing program of choice) as follows:
  1. Open WebDrive and connect to a site, or open the WebDrive drive letter in "My Computer."
  2. Navigate to, and right-click on the desired file or folder.
  3. In the (contextual) menu that appears, select Properties.
  4. In the window that appears, click the Permissions tab.
  5. Select the permissions as desired. For web files, you should check the boxes as follows (to result in a "Permission Mask" setting of 744; folders should have a "Permission Mask" of 755 by checking all of the "Execute" boxes as well).

  6. Here's sample screenshots:
    Setting File/Folder Permissions
  1. Click the OK button.

WebDrive also supports automatically setting permissions for any newly copied/created files. This feature may be beneficial for web development, as opposed to changing permissions on each file one at a time. This feature can be enabled as follows:

  1. Open WebDrive, and in the main window click the Site Properties icon button (after selecting the appropriate site from the list below the icon buttons, if necessary).
  2. In the left column, click on File Permissions (under the "File Settings" heading).
  3. Check the Set attributes on new or modified files by extension box.
  4. In the "Extension" field, enter the file extension to which you want to apply automatic permissions.
    NOTE: Entering dir applies to all newly created/copied directories (aka, folders). Entering * applies to all file types, although adding specific extensions should override this.
  5. In the section below the extension field, check the boxes for the permissions to apply to the files with the extension entered above.
  6. Click the Add button to add the extension to the list on the right.
    NOTE: Unless you have specific requirements for certain files, you can setup directories (using dir) as rwx-r-xr-x and all files (using *) as rwx-r--r--.

  7. Here's a sample screenshot:
    Setting File/Folder Permissions
  1. Click the OK button to return to the main WebDrive screen.


Additional information on configuring and using WebDrive beyond the above can be found by clicking the Help button on the main WebDrive account settings window.

If you have any difficulty with any of the above, please contact help@camden.rutgers.edu for more information.

Questions/comments regarding Camden Computing Services or this web site
can be directed to: help@camden.rutgers.edu.
Last updated: February 07, 2016, 09:48 EST.

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